This Website is owned by The Sales Consultancy (hereafter “Company”), a company registered in England and Wales.
By using, registering or placing an order on this website at https://www.sales-consultancy.com/, you consent to the collection, use and transfer of your information under the terms of this policy. Since this is a growing web site and because Internet technologies are constantly evolving, this Policy is subject to change at any time and any changes will be posted on this page.
This Policy works hand-in-hand with the Terms and Conditions of Use, found elsewhere on the web site.
What personally identifiable information (data) does the Company collect?
When you visit or register on https://www.sales-consultancy.com/ some data may be automatically collected by our site. Other data will only be collected if you voluntarily submit it and consent to us using it for the purposes set out in the next section “How do we use your data?”
Depending upon your use of our site, we may collect some or all of the following data:
- your name
- email address
- telephone number
- company name
- credit/debit card details
Users may provide other information about themselves, in addition to the mandatory personal information (hereafter “Voluntary Information”).
How do we use your data?
All personal data is stored securely in accordance with the EU General Data Protection Regulation (Regulation (EU) 2016/679) (GDPR).
We use your data to provide the best possible products and services to you. This includes:
- Operate and manage the Company web site;
- Enable you to participate in interactive features of our service, when you choose to do so;
- Provide products/services that have been requested by you;
- Respond to other inquires or requests by you.
- Provide you with information about specials, sales or new products or services that the Company will introduce in the future.
In order to provide the best services, the Company may disclose your name on certain pages at https://www.sales-consultancy.com/ we may also disclose personally identifiable information in the establishment or exercise of legal rights or defences against legal claims, to comply with applicable laws or regulations, to comply with a valid legal process, such as a search warrant, subpoena or court order or to investigate suspected fraud or a violation of our Terms and Conditions of Use.
We will never sell user information to any 3rd-party not affiliated with the Company, without consent, except in connection with the sale or merger of the Company or the division responsible for such services provided.
The Company may also use such Voluntary Information for marketing its products and services to you unless you have ‘opted out’ of receiving such marketing information from us. User may ‘opt out’ by contacting customer service at email@example.com
The Company may, from time to time, send or post surveys or requests for your feedback in order to help us make our web site and services better. Any responses we receive from users will be used only to evaluate our web site and services and no personally identifiable information from respondents will be shared with any non-employees of Company, except that information provided in the public Feedback/Comments areas.
The Company may, from time to time, send notices about special offers, promotions or contests. If you sign up to participate in any of these, we will collect your email address. If you are chosen for a promotion or as a winner in a contest, you give the Company permission to use your name, image and other information about you, for marketing purposes.
To maintain customer service standards and to assist staff training, we may record and monitor incoming calls.
How and Where Do We Store Your Data?
We only keep your data for as long as we need to in order to use it as described in the previous sections, and/or for as long as we have your permission to keep it. In any event, your data will be deleted if you notify us via email, telephone or post. We will carry out periodic revisions of all personal data held to maintain its accuracy and validity.
Data security is of great importance to Us, and to protect your data We have put in place suitable physical, electronic and managerial procedures to safeguard and secure data collected through Our Site.
We employ security measures to protect, so far as reasonably possible, your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage.
The Company shall ensure that the following measures are taken with respect to the collection, holding, and processing of personal data:
- All employees, agents, contractors, or other parties working on behalf of the Company shall be made fully aware of both their individual responsibilities and the Company’s responsibilities under the Regulation and under this Policy.
- Only employees, agents, sub-contractors, or other parties working on behalf of the Company that need access to, and use of, personal data in order to carry out their assigned duties correctly shall have access to personal data held by the Company;
- All employees, agents, contractors, or other parties working on behalf of the Company handling personal data will be appropriately trained to do so;
- The performance of those employees, agents, contractors, or other parties working on behalf of the Company handling personal data shall be regularly evaluated and reviewed;
- All employees, agents, contractors, or other parties working on behalf of the Company handling personal data will be bound to do so in accordance with the principles of the Regulation and this Policy by contract;
- All agents, contractors, or other parties working on behalf of the Company handling personal data must ensure that any and all of their employees who are involved in the processing of personal data are held to the same conditions as those relevant employees of the Company arising out of this Policy and the Regulation.
- Notwithstanding the security measures that We take, it is important to remember that the transmission of data via the internet may not be completely secure and that you are advised to take suitable precautions when transmitting to Us data via the internet
What non-personally identifiable information does the company collect and how is it used?
The Company collects and tracks certain non-personally identifiable information, including, but not limited to, IP numbers and browser type, access times, domain names, usage habits and other information which does not specifically identify any individual.
The Company may use and disclose non-personally identifiable information for any number of reasons, including but not limited to, working with business partners and improving our web site and services
Under GDPR we will ensure your personal data is processed lawfully, fairly, and transparently, without adversely affecting your rights.
Does The Sales Consultancy have a newsletter?
The Company regularly sends out a Newsletter via email (hereinafter “Newsletter”) to all Users (unless they have ‘opted-out’). In these Newsletters, we may inform you about new features from The Sales Consultancy and about the upcoming week’s events or special promotions.
User may choose to unsubscribe from the Newsletter at any time by sending an email to Customer Service at firstname.lastname@example.org
Disclosure of your information
The information you provide to us may be accessed by or given to third parties who act for us for the purposes set out in this policy or for other purposes approved by you. Those parties process information, fulfil and deliver orders, process credit card payments and provide support services on our behalf. We may also pass aggregate information on the usage of our website to third parties but this will not include information that can be used to identify you.
Where you have consented when providing us with your details, we may also allow other companies in our group, to contact you occasionally about products and services which may be of interest to you. They may contact you by e-mail. If you change your mind about being contacted by these companies in the future, please let us know at email@example.com
You agree that we may disclose your identity and contact details to (1) any third party who claims to us that any material posted or uploaded by you to our site constitutes a violation of their intellectual property rights or their rights of privacy, and (2) to other companies and organisations for the purposes of fraud protection and credit risk reduction.
Finally, if our business enters into a joint venture with or is sold to or merged with another business entity, your information may be disclosed to our new business partners or owners.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk.
Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.
Is my information private with company merchants and advertisers?
The only Voluntary Information that may be shared between Company and one of our partner web sites is that which pertains to information used in the furtherance of tracking an order and providing you with correct information regarding same.
Order information, including order numbers and amounts, may be available to the Company, affiliate merchants and 3rd-party affiliate program management companies, for accurate tracking purposes. The Company will not release this information to other parties unless you request it.
The Company provides banner and other advertising on its web site, from Google and other third parties, that may place and read cookies on your browser, or use web beacons to collect information in the course of advertisements being served. If you are concerned about your privacy regarding these advertisements, please refer to Google’s (or other third party) privacy policies.
Summary of Your Rights under GDPR
Under the GDPR, you have:
– the right to request access to, deletion of or correction of, your personal data held by Us;
– the right to complain to a supervisory authority;
– be informed of what data processing is taking place;
– the right to restrict processing;
– the right to data portability;
– object to processing of your personal data;
Can I Opt-out?
The Company gives users the option to remove personally identifiable information from our list of active users.
You may also choose to opt-out of certain communications from the Company, such as our Newsletter.
If you want to unsubscribe or opt-out of communications from us, send an email to Customer Service at firstname.lastname@example.org
We will respond within 48 hours.
The Company is not responsible for removing personally identifiable information from the lists of any 3rd-party partner or advertiser who has previously been provided your information in accordance with this Policy.
Where is the web site located?
The Company web site is maintained in the United Kingdom. If you are located outside of the U.K., by using the web site, you authorise the import of your information and its use, as specified in this Policy.
The Company reserves the right to amend this Policy at any time, in the event that this becomes necessary after initial release, or in the event that it becomes necessary with respect to additional, deleted, modified or amended services provided by Company.
The Company will not personally notify you of any amendments to this Policy. Users are urged to check this Policy frequently in order to determine whether any changes have been made. Users understand and agree that continued use of the Company web site assumes that they have read and accepted this Policy, as it may be amended from time to time.
Where can I access this policy?
Cookies – and how we use them
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
The Company never uses or installs spy ware on user computers, nor do we use spy ware to retrieve information from user computers.
The section titles used in this Policy are purely for convenience and carry with them no legal or contractual effect.
All comments, queries and requests relating to our use of your information are welcomed and should be addressed to email@example.com
Purchasing products from The Sales Consultancy
Purchasing on-line from The Sales Consultancy
Products purchased via The Sales Consultancy website are processed via Paypal on line payments.
Our tangible products are shipped via Royal Mail. We aim to despatch your purchase within two days from purchase date.
If you are not completely satisfied with your product purchase, simply return the item to us in its original condition within 14 days of receipt. Return your purchase to The Sales Consultancy, 1 Primrose Street, London EC2A 2EX stating the issue you have with the product. We will issue a refund. The cost of returning the item to us is your responsibility.
If you would like to discuss your concerns before returning the product, or if you have a problem with a downloaded product, please contact us by telephone – 020 7993 2257 or email at firstname.lastname@example.org
Booking Training and Events with The Sales Consultancy
Booking Terms & Conditions for participants of all Training and Events held by or delivered by The Sales Consultancy
These booking conditions set out your agreement with The Sales Consultancy and apply to each event or training you have booked.
In these terms and conditions, all references to “us”, “our” and “we” mean The Sales Consultancy.
Booking Cancellation by You
In the event of you cancelling your booking the following charges will apply:
– More than 21 days prior to the event – full refund
– Within 21 days of the event – 50% Refunded to you
– Within 8 days of the event – 25% Refunded to you
– Within 3 days of the event – No Refund available
Event cancellation by us
If for any reason we deem it necessary to cancel a Training or Event we will refund the total amount you have paid. This is your sole right and remedy against us and you will have no other claim against us for a refund or for compensation.
Changes by us – Events
We may for any reason deem it necessary to change the Event date, venue, or hours and if so we will notify you. In such circumstances you retain the right to cancel your booking and will receive a full refund from us
Transferring tickets – Events
In the event that you cannot attend the Event for which you booked, your ticket is transferable to another person, provided that you identify to us the person to whom you wish to transfer your ticket together with full contact details for your substitute. Once the transfer has taken place the transferee will be bound by the same terms & conditions as the original ticket holder.
Should a refund be due to you, we will process it within 10 working days from the date that The Sales Consultancy acknowledges that refund is due to you.
“Helped me understand ‘me’ a bit more and also it will benefit me to understand my customers a lot more going forward.”